Letters Of Thanks

Charles Row, March 14, 2019

Dear Heather and Sue

I wanted to take a few moments to thank you and all your team at QEP who looked after Dad over the last year.  The transition from independent living to a care and latterly a nursing environment is not easy step for anyone, particularly perhaps someone as independent and proud as Dad.

Dad never wanted to leave QEP and resisted any suggestion that we move him either closer to his former home or to us.  That perhaps speaks volumes for the care you provided.

I am hesitant to mention any names in particular, for fear of leaving anyone out, but Peter, Sarah and Helen and latterly Pratima, Suwan, Elena, together with Karol and Marek all stood out for us, each in their own particular way.

I hope you will pass on our grateful thanks to all who had a hand in Dad’s care.

Turning to formalities – Dad died just after 8 pm on 9th March 2019 and Simon (my brother) and his family cleared Dad’s room the following day.  I returned some miscellaneous items on the Monday and have since arranged for BT to cancel the line to Dad’s room.  I have not as yet spoken to anyone from CHC re funding, but no doubt you will have already done that. I have completed the ‘Tell us Once’ procedure.

Please do let me know if there is anything further that you need me to do.

Finally if there are any outstanding sundry expenses to me settled, please do send me the invoice.  After that would you be kind and removed us from your mailing list.

As I mentioned to you Heather when we popped back in, Dad’s Thanksgiving Service is to be on Wednesday 20th at 12 noon at All Saints Crondall.

Kind regards

Charles Row

Steph, Theo, Sal, Nik, Felix, Neo, Denise, Jemima, Dan and Josephine, February 14, 2019

To all the Staff at QEP, particularly those who cared for Tom

Thank you so much for caring for Tom as if he was one of your own loved ones.  You all treated him with such dignity and respect.  You made the process so much more bearable for Tom and us.  He could not have been in better and safer hands and we can never thank you enough.  We will miss seeing you and the residents on a regular basis and we will never forget the last week spent with you all by Tom’s side.  You are all incredibly wonderful human beings.

We will be in touch to let you know the details of the funeral.  We hope our little gift helps you all take good care of yourselves.

Love from

Steph, Theo, Sal, Nik, Felix, Neo, Denise, Jemima, Dan and Josephine 

David, February 14, 2019

Suwan and Supporting Team

Many thanks for the care and attention given to my wife June in her final days. Very much appreciated by the family and me. Bless you.


Our home manager, Heather De-Ninis is here to help you and your family.
If you have a care enquiry please contact Heather on: 01483 324 087 .
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