Graham Sweet, May 23, 2018
Thank you and everyone at Queen Elizabeth Park for the very thoughful and beautiful rose bush. It will have pride of place in my garden and will always be a remembrance of both my father and his time at your home.
In searching for a care home for my father, I will always be pleased to have found Queen Elizabeth Park.
Knowing that I was no longer able to provide my father with the day to day care that his condition required and given the various scare stories that the press seem to regale the general public with on the quality of care provided in care homes, it was very reassuring to see the high quality of care my father received during his time at Queen Elizabeth Park. I have on many occasions mentioned the home by name and the fantastic resources and high level of care the residents enjoy.
I was fortunate in my business and personal circumstances to be able to visit my father on a regular basis and so it was easy to see the quality of care that he received and made me realise what a fantastic job that your care team does – something I could not have managed if his care had been left to me.
Finally thank you and everybody at Queen Elizabeth Park once again for what you all did and do best; looking after my father in his final years.
Gillian, May 21, 2018
To the first floor team
I am writing to thank you very much for the highly-professional, but above all kind and loving way in which you looked after my father during the two years that he was with you. He felt safe, supported, comfortable and happy in your care and I was totally confident that he was receiving the best possible support. None of you were ever too busy to attend to his needs, listen to his concerns or simply to spend some time with him, and any questions that I had were promptly and thoroughly dealt with.
You create a calm and positive atmosphere on the floor; team member were clearly ‘about their business’ at all times, but were always ready to smile and chat. Dad’s personal hygiene was always scrupulously attended to, as was the general cleanliness of his room, the dining areas and the corridors.
I would have no hesitation in recommended Queen Elizabeth Park to friends.
With all good wishes
Gillian, May 10, 2018
Dear Heather and all at QEP
Thank you so much for the beautiful flowers you sent me in memory of dad and I was deeply touched.
Thank you also for the outstanding care and loving support that both Dad and I have received during the last two years. You and all the team could not have been kinder or more attentive. I felt that I only had to ask for anything that Dad needed or wanted and your would do your best to provide it. You made his last years as comfortable, happy and fulfilled as they could possibly have been and I know that he, like me, was very fond of you all.
Gillian (and Philip)
Our home manager, Heather De-Ninis is here to help you and your family.
If you have a care enquiry please contact Heather on: 01483 324 087 .
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